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How to report a bug - Please read

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#1 SRW_Rob



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  • LocationAfrica

Posted 29 May 2013 - 02:55 PM

Hello all,


To report a bug simply create a new topic on this forum section, please try to include as much information as possible to help us be able to re-create the problem. 


For example

Bug Description

Track bug found on

If any particular event

Brief Settings run down for example; Resolution, AA on/off, Textures - high/med/low

Screenshots or videos if possible.


Once you have reported a bug one of our team will take a look and attempt to recreate the problem and then report it to the relevant team internally to be fixed.


Topics will also be updated once we have confirmed a bug and have reported it. These status are:


[Reported] - We have reported the bug internally, for a fix shortly.

[SRWG-XXXX] The bug is now in our internal bug tracking systems, this is a official bug number. The teams are working on it.

[Resolved] - This bug is now fixed. The topic will be moved to the resolved sub forum.


With these new forums we hope we can provide a much more fluid way of working and make our bug reporting process one much easier.





Rob James
Ignite Game Technologies
London, UK

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