Ye this is pretty important to not let players be confused and waiting and you got to be very careful with this, i have my own notepad files where i write down all my results and rewards and points and events so if SRW makes a step wrong or ´´forgets´´ i will know I will be friendly i know SRW but someone else might get more angry if he doesnt get results or prizes right away.
I say again, sooner or later you need more real workforce, not just random players do the work for you. Cossacco needs a right hand or a secretary or some dev take over half the stuff he has to do, he cant manage all the events, replays and community by himself forever IF the game wants to grow (i hope it does!). Ok Phil is also there he did good, normal events are all paid for me and he does many support tickets + money withdrawals (which seem to be longer now again since lots of rewards have been paid though)
no need to add more... +1